Windows 10 update restart options greyed out

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The Autopilot Reset does not support Hybrid Azure AD joined devices a full device wipe is required. The next user who signs in after the reset will be set as the primary user. When Autopilot reset is used on a device, the device's primary user will be removed. For devices enrolled in an MDM service, Windows Autopilot Reset will also block until an MDM sync is completed. Windows Autopilot Reset will block the user from accessing the desktop until this information is restored, including reapplying any provisioning packages. Azure Active Directory device membership and MDM enrollment information.A provisioning package present on a USB drive when the reset process is started.Provisioning packages previously applied to the device.The Windows Autopilot Reset process automatically keeps information from the existing device: Maintains the device's management connection to Intune.Maintains the device's identity connection to Azure AD.Sets the region, language, and keyboard to the original values.Reapplies a device's original settings.Removes personal files, apps, and settings.Windows Autopilot Reset takes the device back to a business-ready state, allowing the next user to sign in and get productive quickly and simply. Windows 10, version 1809 and later (remote reset).Windows 10, version 1709 and later (local reset).